SUMA is The Property Experience Company™.
We help commercial real estate owners deliver a consistently elevated experience across their assets through hospitality-grade execution, operational accountability, and real-time feedback loops.
Traditional property management keeps property functional.
SUMA is built to make it feel exceptional, and turn that experience into measurable retention, pricing power, and long-term value.
Measurable Impact
Elevated experience isn’t a concept. It’s a standard delivered through an operating system.
28%
reduction in PM-related costs.
90%+
portfolio-wide tenant renewal rate.
14%
uptick in NOI.
Built through standards, accountability, and real-time feedback loops.
*Results vary by asset. Metrics reflect current representative outcomes across SUMA-stewarded assets.
The SUMA Whitepaper
A lens into the future of property experience.
The built world is evolving. Tenants and guests don’t just choose spaces, they choose how spaces make them feel. And when experience is elevated with intention, the entire system changes: service, energy, loyalty, and performance.
This whitepaper shares the philosophy, the framework, and the operating principles behind SUMA, and why we believe experience has become the new ownership standard.
